Privacy Policy & Data Protection
Your privacy is important to us. Learn how we protect and handle your personal information.
Your Privacy Matters
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.
By using our services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring the security of your personal information.
Information We Collect
Personal Information
- Name and contact information
- Email address and phone number
- Shipping and billing addresses
- Payment information (processed securely)
Usage Information
- Website usage and browsing history
- Device and browser information
- IP address and location data
- Cookies and similar technologies
How We Use Your Information
Order Processing
To process and fulfill your orders, send order confirmations, and provide customer support.
Communication
To respond to your inquiries, send important updates, and provide customer service.
Personalization
To personalize your experience and recommend books that match your interests.
Security
To protect against fraud, unauthorized access, and ensure the security of our services.
Analytics
To analyze website usage, improve our services, and develop new features.
Legal Compliance
To comply with legal obligations, resolve disputes, and enforce our terms of service.
Information Sharing
We Do Not Sell Your Data
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Service Providers
We may share information with trusted service providers who assist us in operating our website and providing services.
Legal Requirements
We may disclose information when required by law or to protect our rights, property, or safety.
Business Transfers
In the event of a merger or acquisition, your information may be transferred as part of the business assets.
Data Security
Encryption
All sensitive data is encrypted using industry-standard SSL/TLS protocols.
Access Control
Strict access controls ensure only authorized personnel can access your data.
Regular Audits
We regularly audit our security measures to ensure your data remains protected.
Your Rights
Access
Request access to your personal information.
Correction
Request correction of inaccurate information.
Deletion
Request deletion of your personal information.
Portability
Request a copy of your data in a portable format.
Objection
Object to processing of your personal information.
Withdrawal
Withdraw consent for data processing at any time.
Questions About Privacy?
If you have any questions about this Privacy Policy or our data practices, please contact us.
privacy@encreatlas.ma
Phone
+212 5 22 34 56 78
Address
123 Book Street, Casablanca, Morocco